Case Studies

GoldMine GM+View

Salespoint's client was an existing user of Frontrange GoldMine for their CRM software but wanted additional ...more

Customer Extranet

Our client's staff spent a large amount of time responding to simple customer queries about their orders. A Salespoint extranet now lets them ...more

Rich Media Presentation

Salespoint created a rich media video presentation to present a clear response to a complicated political issue ...more

Product Labels

Salespoint's client needed individual product labels prior to palletising for international delivery. They also ...more

All Case Studies

Customer Orders Extranets

Salespoint develops intranet and extranet applications. The following case study shows how Salespoint designed and developed an extranet for our client's customers - enabling them to place new orders direct into the existing company order processing system.

Case Study : Customer Order Extranet

Salespoint's client uses Pegasus Opera for their order processing and fulfillment. All of their order processing is conducted through Opera, with staff entering order details into the system manually.

As well as processing new orders, staff also spent a large amount of time responding to simple customer queries about order items and delivery schedules. Salespoint developed a simple to use extranet application for customers to use the internet to check on their order status and to place new orders direct into the office's Pegasus Opera system.

Some examples of existing company systems that Salespoint can create extranet applications for include Pegasus Opera, OderWise, MS Access, MS SQL Server, FoxPro databases and DB4 databases - as well as other ODBC data sources.

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